FAQs

Got a question about our main festival day on 3 September? See if we can answer it here.
If not, shoot us an email and we’ll get back to you – hello@gonorthartsfestival.com

Can I bring my kids along?

Absolutely! This is an all-ages event and everyone is welcome. Children aged 15 years and under are free, but you must reserve a ticket for each child when you book yours.

Is seating provided?

No, seating is BYO. The concert is outdoors at Riverside Park’s soundshell, so bring a low back folding chair or picnic rug to sit on.

Can I reserve a seat? How do I get to sit up the front?

Tickets are general entry, and your location within the event is on a first come, first serve basis. Gates open at 2.30pm.

I can’t buy tickets online. How can I purchase tickets? 

Come down to the Swan Hill Regional Art Gallery and we can organise a ticket for you. You can also purchase tickets from the Swan Hill Town Hall during its regular opening hours.

Will food be available?

Yes, food vans will be on site to purchase food from. You can bring your own food, but why not have a night off from cooking and enjoy something different?

Food will include
– dumplings from Elaine’s Kitchen
– ice cream and waffles from Frosty Monkeys
– Helen Tuntar’s African Delights
– hot chips, curry puffs and other street food from Mallee Hot Bites
– a barbecue from Swan Hill Sunrise Rotary
– coffee, tea, muffins and cookies from Cookies n’ Cream
– Plus milkshakes and soft drinks from various food vendors

Will drinks be available? Can I bring my own?

There is strictly no BYO alcohol. This is a licenced event and so alcohol can be purchased at bar prices. Coffee, milkshakes and soft drinks will also be available from food vendors.

Can I get a passout?

Yes. You will be given a wrist band upon entry and you will need to show it to our security staff at the gate as your pass out.

What time do the gates open?

Gates open at 2.30pm, art workshops start at 3pm, welcome to country at 3.45pm and Benny Walker starting the music at 4pm.

What time is each musician performing?

The planned set list (subject to change) is:
– Benny Walker 4pm
– Freya Josephine Hollick 5.15pm
– The Northern Folk 6.40pm
– Clare Bowditch 8pm

What is included in my ticket price?

Ticket price includes entry to the festival day on Saturday 3 September at Riverside Park, all live music and participation in workshops (if you want to).

What are the workshops? Who can do them? Do I need to book a place?

Art workshops will be held throughout the afternoon, starting at 3pm. Participation in the workshops is included in your ticket price.

Visit the sites on the day and sign up for the ones you would like to join. And don’t worry, these workshops are for all ages and skill levels to have a go at – no need to be an artist already!

The below workshops will be on offer (subject to change):

– Mosaics with Sandy Peeters
– Aboriginal symbols and culture with Kenita-Lee McCartney from Matakupaat Arts
– Screen printing with Jake Holmes
– Simple clay making with Damian Thomas
– Drumming workshop with Dave Houston
– Relief printing on fabric with Paul Oswin
– Spray paint and stencil with Kerryn Finch
– Painting/drawing with Shirley Pinchen

Do I need to wear a mask at this event? 

We will be following State Government recommendations relevant at the time. Please bring a mask in case you need it.

I’ve bought a ticket but now I have Covid. What should I do?

Gee, we hope this doesn’t happen, but if it does, email us at hello@gonorthartsfestival.com and we can start the process for a refund.

Will the event go ahead if it is raining?

This is an all-weather event, and so it will go ahead in the event of wet weather.
Wear a coat or poncho and be prepared.
If for some reason the event is cancelled due to harsh weather, ticketholders will be informed via email, SMS and it will be broadcast on our social media channels.

Where is the event entrance? Is there an accessible entrance?

Entrance and exit is between the Riverside Park soundshell and the toilet block/canoe club.

We have a dedicated wheelchair access point further south, but please see our friendly team on arrival and they can escort you.

There is a dedicated drop off and pick up point inside the Riverside Park carparking area off Monash Drive, with concrete path access to the box office.

(Please be aware that once inside, the site is entirely grass and there have been some recent ground works. There is no provision for concrete or other formed pathways inside the event space.)

Where can I park my car?

On-road parking is available along Monash Drive near Riverside Park. There is also ample parking along Curlewis Street, just a block away from the park.

There are some disabled parking spaces along Monash Drive, and inside the Riverside Park carparking area. We will have a dedicated drop off and pick up point in the Riverside Park carparking area, with concrete path access to the box office.